Belfast & Northern Irelandcwlizcareni@gmail.com07951 17812807782 633322
Referrals

A straightforward route to discuss care and support.

Information for individuals, families, professionals and organisations who want to make a care or staffing referral to CWLIZCARENI.

Referral discussion

Making a referral

CWLIZCARENI welcomes enquiries and referrals from individuals, families, professionals and organisations who want to discuss care or support. A referral helps us understand the circumstances of the person who may require support and what type of service is being considered.

When making an enquiry, it is useful to provide information about the person's support needs, preferred type of service, location, relevant routines or preferences, and the best way to contact the referring person. The information provided should be appropriate to the purpose of the referral and shared in accordance with applicable confidentiality and data protection requirements.

Our team can discuss the information available and explain what further details may be required before progressing an enquiry.

What happens after an enquiry?

The referral process starts with an initial conversation about the support being requested. We may ask questions to clarify the person's needs, the type of service being considered and any practical requirements. This helps ensure that the enquiry is directed to the appropriate part of our service.

Where a service appears appropriate to discuss further, we can work with the relevant people to understand the proposed arrangements and the information required for the next stage. The precise process will depend on the type of service, the person's circumstances and any involvement from commissioners or other professionals.

For staffing enquiries, the process is focused on understanding the organisation's requirements, including the professional type, number of staff, location, shift pattern and relevant experience. We can then discuss the staffing request with the organisation.

Information that can help

  • Name and preferred contact details of the referring person or organisation
  • Type of support or staffing service being requested
  • Location and preferred start date, where known
  • Relevant support needs and daily living requirements
  • Important preferences, routines or communication needs
  • Any relevant professional or organisational information that should be considered

Providing clear information at the outset can help us understand the enquiry and respond appropriately. If you are unsure what information is required, contact us first and our team can explain what would be useful.

Care support in the community

Staffing referrals and enquiries

Organisations can contact us directly when they need care professionals.